Highfield Hotel Terms and Conditions
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Children: We welcome children to Highfield; we can provide a travel cot and bedding, and baby listening facilities. Well behaved children over 8 years of age are welcome to dine with their parents in the Highfield Restaurant from the restaurant daily menu. As an alternative for our young guests we can offer High Tea served between 4.30pm and 5.15pm.
When children share a room with their parents the following charges apply:
- 2 years to 8 years = £15.00 per night for Bed & Breakfast
- 8 years to 14 years = Half Adult Price per child per night
Special Occasions: For that special occasion, we would be happy to provide:
- Flower arrangement: from £25.00, please advise when ordering cost & message
- A bottle of Champagne on ice in the room from £29.00
- Box of Hand Made Chocolates from £10.00.
If you require this service, please advise us when making your reservation.
Deposits: To secure your reservation a non - refundable deposit is requested according to the following scale:
- 1 to 3 days - £50.00 per room.
- 4 days or more - £100.00 per room
Cancellations: When a reservation has been made, both the guest and the hotel enter into a legally binding contract. In the event of a cancellation being made within one week prior to the day of arrival, no show bookings and any reduction in the duration of a guests stay, the guests will be charged in full.
- If the cancelled accommodation can be re-let at the same rate, a full or partial refund may be made to the guest at the discretion of the management.
- To avoid any disappointment in case of cancellation, please ask for details of a Holiday Cancellation Insurance Policy, as recommended by The Cumbria Tourist Board.
Payment: Payment is accepted by Cash, personal cheques supported by a banker card, Mastercard, Visa, Maestro, and Solo.
Arrival / Departure Times: Day of arrival rooms will be available from 2 p.m. Check out is by 10.30am. Dinner is served from 6.30p.m until 8.30 p.m (last orders)
- No Service Charge Included. Gratuities are entirely at our guest’s discretion
- The Hotel Management reserve the right to alter published tariffs without notice
Reservations: Reservations can be made either:
- Telephone: 017687 72508
- Email: info@highfieldkeswick.co.uk
Proprietors: Howard & Caroline Speck